The Assessment of Emotional Intelligence and Competence
Assuming that emotional intelligence is important, the question of assessment and measurement becomes particularly pressing. What does the research suggest about the measurement of emotional intelligence and competence? In a paper published in 1998, Davies, Stankov, & Roberts concluded that there was nothing empirically new in the idea of emotional intelligence. This conclusion was based solely on a review of existing measures purporting to measure emotional intelligence at the point in time when they wrote that paper. However, most of those measures were new, and there was not yet much known about their psychometric properties. Research now is emerging that suggests emotional intelligence, and particularly the new measures that have been developed to assess it, is in fact a distinct entity. However, there still is not much research on the predictive validity of such measures, and this is a serious lack. Let me briefly summarize what we really know about the most popular ones.
Emotional Intelligence (EI) has been defined as the focus on such competencies as self-awareness, self-management, social awareness, and relationship management (Goleman, 2006, p....
Managers reported their assessment of their emotional intelligence and leadership behavior; the subordinates reported their view of their managers transformational leadership behavior and performance outcomes; and each managers superior rated managerial performance.
Businesses benefited greatly when employees utilized soft skills such as emotional intelligence, displayed a positive disposition and were able to work in healthier, more productive work environments.
A third instrument is the Emotional Competence Inventory. The ECI is a 360 degree instrument. People who know the individual rate him or her on 20 competencies that Goleman’s research suggests are linked to emotional intelligence. Although the ECI is in its early stages of development, about 40 percent of the items come from an older instrument, the Self-Assessment Questionnaire, that was developed by Boyatzis . These earlier items had been "validated against performance in hundreds of competency studies of managers, executives, and leaders in North America," Italy, and Brazil. However, there currently is no research supporting the predictive validity of the ECI.
Three of the most important aspects of emotional intelligence for a leaders ability to make effective decisions are self-awareness, communication and influence, and commitment and integrity.
Managers who do not develop their emotional intelligence have difficulty in building good relationships with peers, subordinates, superiors and clients (Goleman, 1998).
In their article, Colfax, Rivera & Perez (2010) stated that “Regardless though of how it is referred to, emotional intelligence (EQ) is concerned with understanding oneself and others, relating to people, and adapting to and coping with the immediate surroundings...
Emotional intelligence as the term was first introduced by Salovey and Mayer (1990), defining emotional intelligence as an ability to recognize the meaning of emotions and their relationships and to reason and solve problems on the basis of them.
An alternative model, which views emotional intelligence as an innate potential has been proposed by Hein (2005, 2007). This model defines emotional intelligence as "the innate potential to feel, use, communicate, recognize, remember, describe, identify, learn from, manage, understand and explain emotions." This model suggests an individual may be born with high emotional intelligence, yet later act in ways which are unhealthy, anti-social or self-destructive due to their environment and experiences. The model also suggests that current tests can not accurately measure emotional intelligence by looking at an adolescent's or an adult's emotional skills, emotional knowledge and behavior, since all of those are significantly influenced by one's environment and experiences.
This is followed by a discussion of how the aspects of emotional intelligence affect a leaders ability to make good decisions and how emotional intelligence is integral to Stephen Coveys seven habits of highly successful people and Warren Bennis beliefs on what leadership is.
There were many researchers who believed that individuals could learn and strengthen their emotional intelligence, and others claimed it to be an innate trait that people were born with....
Here is something which I added to the Wikipedia page on emotional intelligence but has been deleted. If you agree that it is a useful addition to the Wikipedia page, pleae add it again.
The ability to do both of these things is emotional intelligence, which, it has been argued, is just as important if not more important than IQ (Cassady & Eissa, 2011).